When Clients Speak, We Listen!

Here are some examples of what people love about our Agency. Do you agree?


"Moses insurance group has been part of my families life for over 3 decades now. When considering a insurance group to take on the tasks necessary for my business my father told me I would be a fool to go elsewhere. He was right, I would have regretted it. Moses is a company who not only gets the job done but goes above and beyond on a consistent basis. They are always available, always professional, and always there for my company when we need them. Like my father told me, I plan on telling my son the same thing my dad told me, stick with Moses ️ "

~ Samer R.


"Hello. All too often people provide negative feedback or reviews.  After a recent experience, I feel compelled to tell you I have nothing but positive
feedback on Moses Insurance.  I have been one of your customers for the past 4-5 years!  I don’t call often, but when I do, someone always answers
or gets back to me right away.  Plus I know I’m talking to and supporting a local business down the street versus a customer service rep in another
country.  Moreover, I just wanted to thank you for providing such great coverage, with reputable companies, at such a reasonable cost!  I am a Kaleida Health employee and was told I would receive a 20% group discount with MetLife.  I called MetLife for a quote (apples to apples), and even with
their discount for Kaleida employees, it was still over $10 more per month!

I have recommended you in the past to friends and neighbors and I will continue to do so even more now! 

Happy to be supporting a local business, as well as getting the best deal in town."

~ Jennifer M.


"We like the way you folks handle our account. We always mention you folks and recommend you when conversations come up about insurance. You are like the hometown agency we used for years in Jamestown ( Rhoe B Henderson Agency.) The owners were next door neighbors for many years. Even though we did not live next to you or grow up in Amherst....you have a feel of a small town caring Agency. Thank you for all your help over the last 23 years. My wife works for Erie and Niagara Insurance Association and they seem to work the same way you do...albeit as a Property and Casualty Insurance Company."

~John Roginson

"Thanks for all the help with my mother's car situation. You guys went way above and beyond what I would expect from an insurance broker. Really appreciate the great customer service and recommend you to anyone that needs insurance!"

~Tim Delaney

"So nice not to worry about my insurance needs. The Moses group has always worked to insure everything is covered at a reasonable price. Thanks Bob and Ken!"

~Tom Halter

"You are one of the best run agencies I have seen. Visionaires and really understand the business. I appreciate all you do for us and sincerely want to help you and need you to help us navigate through this change as well. Keep up the great work!"

~Roseanne Fallon

"I have been doing business with this company for many years, and have had a good
relationship with them. You don't have to drive down there if you choose not to. They will conduct business over the phone, fax or mail, whatever is convenient for you."

~Carol Walker

"Your agent Jennifer contacted us last week to explain she could save us money on our insurance. She did an outstanding job helping us. She saved us over $500 between our homeowners insurance and auto insurance.

Jen is a very professional agent and she explained everything to me in words I could understand. You need to know she is an asset to your company. I will go on the band wagon now to refer you my family and friends. At times, buying insurance isn't the most pleasant job in the world, but Jennifer made the task fun. Her personality and knowledge of the insurance world is remarkable.

Jen was not pushy - just very informative and I made the decision on her advice to change our auto insurance to your company.

Again, you are extremely lucky to have her as an employee."

~Myra Morehouse

"We have been very happy with your firm, especially the care we've gotten from Ms. Gaik over the years. As long as she remains our rep, I can assure you that you will keep our business - she is outstanding!

I will never forget watching her scream like an insane person at someone from another insurance company who was trying to get out of paying on an auto claim (their client was at fault, as the police had noted on the traffic ticket, but he had tried to change his story & claimed I was at fault). I had a front row seat at the best show in town as Ms Gaik verbally took the fight to the enemy, so to speak. And yes, she won & they paid the claim.


~Rob Kasbohm

"The Moses staff is always friendly and accommodating. Through comparative shopping, they find the best possible rates."

~Joan E

"Wholly Moses do they know how to save you money on insurance!"

~Stephen E

"I didn't give much thought to my insurance coverage until Moses Insurance suggested I come in for a review. They saved me almost $2000 on my home and auto policies. They also give me the friendly, personal service that I didn't get with my previous insurance. I'd recommend Moses Insurance to anyone, anytime."

~Peter D

"Moses is a wonderful insurance company with a great staff! JLD is a fabulous agent!! at staff. Jen Gaik is a fabulous agent!"

~Robyn C

"Many thanks and good wishes for all the great service over the years !!!!!"

~Fred M

"Best Insurance Agency I have dealt with. They cover everything you need."

~David & Barbara C

"I needed to switch my insurance over as soon as possible when I moved into the area, and Ken and his team were able to make that happen quickly and painlessly. I have great coverage at an affordable price and I know there are friendly people willing to help me just a call away, any time of day."

~Nicole F

"Sally and I have been so impressed with how the Moses Group has welcomed us back to WNY. A fine group of pros."

~Jon K

"Can't beat Moses insurance group for service, efficiency and overall customer service. I have been a customer for too many years to count and have unfortunately had to make claims. The staff were professional, fair and overall advocated for us when we needed anything! I refer my friends and family to Moses for all their insurance needs."

~Camille W

"Hey what can I say. The staff has always been very helpful and I appreciate that at my age."

~Natalie Y

"We are the 3rd generation to trust Moses Insurance! Absolutely the best! Other people have told me that they would only trust Moses! They are a strong family owned company with impeccable credentials and service. Thank you so much!"

~Mary Gin S

"Moses Insurance has been our agency of choice for close to 20 years. We are confident of their great service, always matching their solid advice & guidance when discussing all personal lines, from our cars to home to the umbrella coverage that we need. Thoroughly satisfied clients!"

~Ann Marie S

"I have been with the Moses insurance group for almost 15 years and they are wonderful people to handle all your insurance needs!"

~Patrick S

"Love the company and the employees. They are always there to help!"

~Lisa T

"I have been with the Moses Agency for a while and I find that they are very helpful and friendly as though you are part of their family. Thank you for all you do"

~Kenneth S

"Great service and attitude from everyone in the office"

~Jim S

"Moses Insurance is always available to me and always provides excellent service!"

~Scott S

"We have been served well by you for many years. Thank you."

~Nicholas O

"I have been with the Moses group for 2 years with excellent service and with our fire company for 35 yearsMike O'Neil ars"

~Michael O

"I have been with Moses for over 25 years and have always been treated wonderful."

~Gus M

"Mose Insurance has been a great partner for our families Insurance Needs! Thanks you!"

~William M

"I have worked with the Moses Insurance group both Professionally and Personally . They have always exceeded my expectations with their expertise and professionalism!"

~Frank L

"I have been a customer for over ten years. I purchased a new car in July and Moses insurance made it so easy. The documents were ready when I went in to get them. My calls were returned promptly. I will highly recommend them."

~Lisa L

"I cannot thank the staff at Moses Insurance enough for their help over the past several years with the insurance for my father-in-law! Everyone is so wonderful and dedicated to providing caring and quality customer service!"

~Lesa F

"We have had a great experience with Moses insurance! They are conveniently located and easy to get in touch with, and always available to help with any questions or needs I might have!!"

~Erin J

"Moses group makes the entire insurance process easier, with quick responses & helpful and knowledgeable staff. I'm excited for the Digital Insurance Office, which will be great for my busy life!"

~Allison J

"I have been a client for many years and have found Steve to be most helpful and he is someone I trust with all my insurance needs!"

~John G

"No matter how difficult my Insurance needs are Moses Insurance Group has always found me a solution. Without a doubt Western New York's best and most trustworthy Advisers."

~Troy D

"Your company is the best. It is a pleasure doing business with you!"

~Jennifer D

"We are happy with the services that are provided by Moses Insurance."

~William F

"This fantastic insurance agency just got even better with their full service website. Everyone I speak to at Moses is always so friendly, knowledgeable and helpful, I'm happy to be a customer and would gladly recommend them to anyone."

~Tim D

"I love Moses Insurance...they are great! So very helpful all the times!"

~Kathy D

"Moses is a wonderful insurance company and our agent Paula Marshall is so helpful."

~Tom C

"Both my sister and I have coverage through Moses insurance group. Great rates and good people."

~Pinta C

"Ive been a loyal customer for over 45 years! Great rates and great people."

~Robert B

"I have been with the company for many years-I see this as a compliment to them and myself."

~Thomas B