| Q: | How can I report a claim? |
| A: | You can report a claim by clicking on "Report A Claim" on the left hand navigation. |
| Q: | How do I find an Insurance Reduction Course? |
| A: | For a NYS DMV approved listing of agencies that provide Accident Prevention Courses go to www.nysdmv.com/pirp.thm Accident Prevention Courses reduce violation points and offer discounts on your insurance premium. |
| Q: | Will I receive a discount if I have both my homeowners and auto insurance though the same company? |
| A: | Yes, companies will give you an account credit for placing your homeowners and auto policy together with them. |
| Q: | How long does it take to receive a quote? |
| A: | In order to give you an accurate quote, start to finish is about 1 hour. |
| Q: | Will I be able to speak to the same representative every time I contact your agency? |
| A: | Yes, you will speak to the same customer service representative. We follow an alphabet split, which allows you to always talk to the same person. |
| Q: | Is earthquake and Flood covered under my homeowner's policy? |
| A: | No, not without adding special policy or endorsements onto your current program. |
| Q: | Is my business covered under my homeowner's policy? |
| A: | No, there is no coverage for a business exposure on a standard homeowners policy. |
| Q: | Is my recreational vehicle covered off my property? |
| A: | No. |
| Q: | If I raise my deductible will my premium go down? |
| A: | Yes, please call for pricing. |
| Q: | Do I need special coverage for my jewelry, furs, fine arts, antiques and computers? |
| A: | Yes, please call for pricing. |
| Q: | Does my homeowners policy cover waterback up in my basement if my sump pump fails? |
| A: | You can purchase an additional endorsement to be added to a standard homeowners policy to cover waterbackup. |
| Q: | What is Renters Insurance? |
| A: | Renters Insurance covers your personal belongings if you rent your residence. They ARE NOT covered under your landlord's policy. |